payment
We now accept PayPal and various credit card payments. If your credit card has been declined multiple times (note: you may have a poor payment history), please consider using a credit card from another company or PayPal for payment. We are working to accept more payment methods in the future to improve your shipping convenience.
All updates regarding new payment methods and currencies will be published on this page.
Once your order has been securely processed online, we will no longer store your PayPal and credit card details. Your card details will be automatically verified online by PayPal.com, the world's leading provider of secure online payments. If you have any questions about shopping securely with us, please feel free to contact us.
Note: Please ensure you provide the correct English delivery address during the checkout process; otherwise, the items you have ordered will be sent to your default PayPal address.
How will I know if the payment was successful?
Once the payment has been successful, you will receive the transaction confirmation via email.
What do I need to do after I've made the payment?
Rest assured, after successful payment, all you have to do is wait. We will process your order within 24 hours and deliver it within 1-2 days.
What are the phases of my order?
For each step of the order process, you will be informed via email about the payment details (date, packages, package tracking, etc.). This information is also available on your account page.
Why did I pay for the order, but the order status still shows as "pending"?
Normally, orders are processed and shipped the second day after payment. The status only changes to "completed" after your order has been shipped; before that, it is displayed as "pending".
Why does the status of my order show as "completed" even though I haven't received the goods yet?
The status "completed" means that the goods have been shipped. This does not mean that the goods have been delivered. You can track your package using the tracking number provided in your order.
I placed an order and the payment failed. When I returned to the order, I couldn't find any options to make the payment again. What should I do?
An unpaid order will not be processed; you can simply ignore the unpaid order and proceed with a new order, then make the payment for the new order.
